Consultant – Inbound Chat – Customer Operations (Pune)
We are searching for a driven Analyst to join our growing Customer Operations team in Pune. In this role, you will be responsible for providing exceptional customer service through our inbound chat platform. You will address customer inquiries effectively, transfer complex issues to the appropriate team members, and contribute in the optimization of our customer service processes.
The ideal candidate will possess strong communication and interpersonal skills, a dedication to customer satisfaction, and a solution-oriented mindset. Exceptional analytical skills and the ability to multitask multiple inquiries simultaneously are also crucial.
If you are eager about joining a rewarding environment and making a meaningful impact on our customers, we encourage you to apply.
Looking for Inbound Chat Analyst in Pune! Join Eclerx
Are you passionate about providing exceptional customer support? Do you have excellent communication proficiency? If so, we invite you to apply for the Inbound Chat Analyst role at Eclerx in Pune!
We are a global company that provides technology services. Our team is committed to delivering outstanding service to our clients.
As an Inbound Chat Analyst, you will be responsible for:
* get more info Responding to customer requests in a timely and helpful manner
* Assisting with customer issues
* Maintaining customer details
An excellent opportunity to work with a growing team and make a real impact. We offer a attractive salary and benefits package.
If you are interested in this role, please submit your resume and cover letter to [email protected].
Customer Support Specialist Eclerx
At Eclerx, we're seeking a driven and talented Candidate to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Contact for our valued customers, providing real-time assistance through our online chat platform. You will Resolve a wide range of customer inquiries, from Technicalsupport to billing questions and Product information.
Your exceptional communication skills and Problem-solving abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!
- Tasks include:
- Promptly respond to customer inquiries via chat.
- Offer clear and concise solutions to customer issues.
- Maintain accurate records of all customer interactions.
- Collaborate with other departments to resolve complex cases.
Eclerx Pune Seeks Talented Inbound Chat Analysts
Eclerx Pune is actively recruiting talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. If you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for your skill set.
- The role of Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
- Your responsibilities will include resolving customer inquiries, handling technical issues, and ensuring a positive customer experience.
- We are seeking individuals who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.
Apply now if you are a team player with a keen work ethic and a desire to make a difference. We offer a rewarding compensation package and a dynamic work environment.
Dynamic Opportunity for Growth: Inbound Chat Analyst at Eclerx
Are you a passionate individual with a talent for communication? Do you thrive in a fast-paced environment and enjoy helping others? If so, then Eclerx has an remarkable opportunity for you! We are actively seeking a talented Inbound Chat Analyst to join our growing team.
In this role, you will be the initial interaction for our valued customers via live chat. You will resolve issues in a timely and professional manner, ensuring a seamless customer experience.
- Responsibilities include but are not limited to:
- Providing prompt and accurate responses to customer inquiries.
- Guiding users through online processes
- Building rapport with customers
This is an opportunity to grow your skills in a dynamic environment. We offer a rewarding work culture and the chance to make a real impact. If you are ready to take on this fulfilling role, we encourage you to apply!
Become an Inbound Chat Analyst Career at Eclerx, Pune
Are you a passionate individual with exceptional communication skills? Do you flourish in a fast-paced environment? If so, then explore this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat Analyst.
As an Inbound Chat Analyst, you'll be the primary point of contact for customers seeking assistance via our online chat platform. You'll deliver efficient and constructive solutions to their inquiries, guaranteeing a positive customer experience.
- Your role will demand communicating with customers in a professional and warm manner.
- Candidates will also be responsible for resolving a variety of customer questions
- The company offers a rewarding work environment with opportunities for growth.